Refund & Exchange

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support info@salifli.com Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support info@salifli.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 

Certain types of items cannot be returned, like custom products (such as special orders or personalized items. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards or coupon used items.

Exchanges

Regrettably, as of the current moment, we do not extend provisions for exchanges. Nevertheless, should you find yourself discontent with the size or color of your chosen product, we encourage you to traverse the avenues of our refund protocol. By adhering to these prescribed channels, you shall be gratified to ascertain that a complete reimbursement shall be extended, thus enabling you to seamlessly procure the appropriate size or color that aligns harmoniously with your preferences. This approach ensures that your discerning taste is met with the utmost precision, delivering the refined experience you rightfully anticipate. Should you require further guidance or insight into this process, our dedicated support team stands poised to assist, ensuring your satisfaction remains paramount.